Returns & Refunds
If for any reason, you have a change of mind for an item you have received, fitphyt will happily accept returns on full priced items for a product exchange, size exchange, fitphyt store credit or 100% refund upon the receipt of said returned item(s).
Sale items can be returned within 30 days of order receipt for fitphyt store credit only.
Please note, the above is only applicable for items still within 30 days of arrival, providing that the product is:
- Unworn and returned in the original condition.
- Have all tags, and stickers attached.
- Include the original packaging, without postal labels.
fitphyt will pay all freight and associated shipping charges to return the item.
We will be more than happy to discuss the details of your return via email at email@example.com.
If you consider your item to be faulty, please contact our customer services team via email at firstname.lastname@example.org. We will then be in contact with you to discuss your warranty claim and arrange reimbursement or replacement.
Once your return has been received and processed, you will receive an email from, fitphyt, with either an invoice for a new item or a gift card code.
If you have any further enquiries regarding our returns policy, please email email@example.com.